Privacy Policy

Privacy Policy – Kalkipuja.com

Effective Date: 2026-05-25

At Kalkipuja.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Please read this Privacy Policy carefully before using our services.

1. Introduction

This Privacy Policy is intended to inform users about our policies regarding the collection, use, and disclosure of personal information when using the Kalkipuja.com website and mobile application (“Service”).

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Users can access the app and services only after login and registration.

Kalkipuja.com provides online puja booking, astrology consultation, spiritual services, and subscription-based features. Certain features may require an active subscription or payment plan.

2. Information We Collect

For a better experience while using our Service, we may collect certain personally identifiable information, including but not limited to:

• Full Name
• Email Address
• Mobile Number
• Address
• Gender
• Date of Birth
• Anniversary Date
• Location Information
• Profile Picture
• Horoscope / Kundli related details (if provided by user)
• Payment and transaction details (processed securely through third-party providers)

The information collected is used to provide and improve our services.

3. How We Use Your Information

We use the collected information for purposes such as:

• Providing puja booking and astrology services
• Managing user accounts and subscriptions
• Improving app performance and user experience
• Customer support and communication
• Sending booking confirmations, reminders, and updates
• Fraud prevention and security monitoring
• Analytics and service optimization

4. API and Server Communication

The application uses APIs and secure server communication to process user requests, bookings, consultations, and account-related data.

5. Permissions Required

Kalkipuja.com may require the following permissions for proper functionality:

• Camera – For video consultations, profile uploads, or scanning purposes
• Microphone / Device Audio – For video/audio consultations
• Contacts – To simplify referrals or contact sharing features
• Location – To improve local service experience and personalization
• Internet & Network Access – Required for app functionality
• Notifications & Vibration – To send alerts, reminders, and updates

You may choose to disable permissions from your device settings, though some features may not function properly.

6. Third-Party Services

We may use trusted third-party services that may collect information to identify users or improve services, including:

• Google Play Services
• Firebase Analytics
• Meta (Facebook) Services
• Payment gateways and subscription providers

These third-party services have their own privacy policies governing the use of user information.

7. Log Data

Whenever you use our Service, in case of an error or crash, we may collect Log Data through third-party tools. This may include:

• Device IP address
• Device name and model
• Operating system version
• App configuration and usage statistics
• Date and time of access
• Diagnostic information

This information helps us improve stability and performance.

8. Cookies

Cookies are small files stored on your device that help improve user experience.

Our Service may use cookies or similar technologies through third-party libraries and analytics providers to:

• Remember user preferences
• Improve functionality
• Analyze traffic and usage patterns

You can choose to accept or refuse cookies through your browser or device settings.

9. Service Providers

We may employ third-party companies and individuals to:

• Facilitate our Service
• Provide services on our behalf
• Process payments
• Perform analytics
• Assist in customer support

These providers may have access to personal information only to perform tasks assigned to them and are obligated not to misuse or disclose it.

10. Data Security

We value your trust in providing personal information and use commercially acceptable security measures to protect it.

However, no method of electronic transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

11. Links to External Sites

Our Service may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external sites and encourage users to review their privacy policies separately.

12. Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete it immediately.

Parents or guardians who believe their child has provided information may contact us for removal requests.

13. Payments and Subscriptions

Kalkipuja.com may offer paid services, subscriptions, consultations, and puja bookings.

Payments are processed securely through trusted third-party payment gateways. We do not directly store debit/credit card details on our servers.

Payment providers manage transaction information according to their own privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Users are advised to review this page periodically for any changes. Updated policies become effective immediately upon posting.

15. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us:

Website: Kalkipuja.com
Email: info@kalkipura.com